How to Report SIM Card Fraud Using the Chakshu Portal

Byadmin

In India, many people have been getting calls or messages saying their SIM card will be blocked. These messages often ask for Aadhaar numbers, bank details, or OTPs. The person sending the message may claim to be from a telecom company or from TRAI. They say there is a problem with your SIM or KYC details and you need to fix it quickly.

This is called SIM card fraud. The aim is to scare you so that you share your personal information without thinking twice. Once scammers get your details, they can misuse them.

Why is the Chakshu Portal Important?

To help citizens report such scams, the government has launched the Chakshu Portal. This is a part of the Sanchar Saathi initiative by the Department of Telecommunications. It is simple to use and allows anyone to report frauds related to mobile numbers.

This platform is made to stop people who try to cheat others by sending fake calls, SMS, or WhatsApp messages. If you report these, it helps the authorities take action and prevent more people from falling into the trap.

Common Tricks Used in SIM Card Fraud

It’s important to know how these frauds usually happen. Some examples include:

  • Fake KYC Update Calls or SMS: You may get a message saying your SIM will be blocked unless you update your KYC. The message looks urgent, asking you to call a number or click on a link.
  • Pretending to Be from TRAI or Telecom Company: The fraudster may say there’s an issue with your SIM and you must act fast.
  • Asking for Personal Details: They might ask you for an Aadhaar number, bank info, or even OTPs sent to your phone.
  • Sending Harmful Links: You may get a message with a link that looks official. But clicking on it may give the scammer access to your data.

These frauds are getting common, so staying alert is important.

How to Report SIM Card Fraud on the Chakshu Portal?

Reporting fraud through the Chakshu Portal is simple. Here’s how you can do it:

  1. Go to the Website: Open your browser and visit the Chakshu Portal.
  2. Click on the Reporting Option: On the homepage, click on “Report Suspected Fraud Communication”.
  3. Choose the Type of Fraud: You will be asked to choose how you received the message – was it through a call, SMS, or WhatsApp?
  4. Pick a Category: You need to choose the kind of fraud. Some options include:
    • Fake KYC update
    • Call pretending to be from customer care
    • Links trying to steal data
  5. Fill in the Details
    • Mention the phone number that contacted you.
    • Add the date and time of the communication.
    • You can upload a screenshot if you have one.
  6. Verify Your Number
    • Enter your own mobile number.
    • You will get an OTP. Enter that to confirm it’s you.
  7. Submit the Report: After filling in everything, just hit submit. That’s it.

Your report will now be looked at by the authorities.

What Happens After You Report?

Once you report, the Department of Telecommunications reviews it. If needed, they take action against the number or person behind the fraud. This might include blocking the number or taking legal steps.

So, by reporting, you are not just helping yourself but also helping others stay safe.

How to Stay Safe from SIM Fraud?

Here are some easy tips to protect yourself from falling into such scams:

  • Never Share Personal Info on Calls or SMS: No telecom company will ask for your Aadhaar or bank details through a call or message.
  • Don’t Share OTPs: OTPs are meant only for you. Don’t share them with anyone, even if they say they are from your bank or mobile company.
  • Avoid Clicking on Unknown Links: If you don’t know the sender, don’t click on any links. It might be a trap.
  • Report Suspicious Messages Quickly: Use the Chakshu Portal to report such cases as soon as possible.

  • Double-Check Before Acting: If someone says your SIM will be blocked, call your mobile company’s official number to check.

Other Useful Platforms

Apart from the Chakshu Portal, here are a few more places where you can report issues:

  • Cybercrime Portal: If money has been stolen, visit cybercrime.gov.in or call 1930.
  • Sanchar Saathi Portal: You can also track your lost or stolen mobile phones here – visit sancharsaathi.gov.in.

Final Words

Fraudsters are always trying new tricks to cheat people. But with tools like the Chakshu Portal, it’s now easy for people to report such problems. The more we report, the harder it becomes for scammers to continue.

Keep your mobile number safe. Be careful with messages that ask for urgent action. And remember, you can always visit the Chakshu Portal to report anything suspicious.

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